Experience:


Security Service Federal Credit Union

UX Designer

August 2021 - Present

Working within a cross-functional design team of UX Designers, Information Architects, Product Managers, Marketers, and Design Leads to collaborate on complex projects such as webpages, interfaces, prototypes, and applications within various digital environments and browsers. Working within an Agile environment, project progression occuring through project presentations, critiques, group discussions, virtual working sessions, stakeholder discussions, and walkthroughs.

Consulting with clients, supporting the marketing department and stakeholders to recommend specific design layouts, and UX patterns/pathways. Discuss the best pathway to success for members while working within the confines of CMS and balancing member needs within business constraints—collaboration with designers, content designers/writers, developers, information architects, and other stakeholders.

Utilizing CMS such as Sitecore, Squarespace, and Frameworks such as Bootstrap and Ionic, to design and develop promotional pages, webpages, websites, prototypes (A/B testing), presentations, and design solutions.

Troubleshooting/debugging Production issues relating to widget implementation, hardcoded components, visual artifacts, User pathways, task flows, and other UX issues.

Working alongside Marketing, Internal Departments, Risk/Compliance, and 3rd party vendors to consult on design/development decisions. How components will transfer to HTML/CSS and become implemented in CMS. Consensus building on user pathways and components to use in the design to best solve the user's problem.

Production and presentation of varying fidelity prototypes, graphics, images, iconography, and other assets for end-user experience using Adobe XD, Photoshop, Illustrator, and Figma.

American Youth Literacy Foundation Inc

UX Designer

May 2021 - Oct 2021

Working within a Lean-Agile UX team of 8 conducting research through user interviews and surveys to test the efficiency of a gamified learning application that improves reading skills and teaches youth to read in as little as 12 hours.

Contributed to a variety of other writing, formatting, and editing tasks discussed in sprint meetings and carried out in the standard sprint format to ensure completion and meet deadlines.

Testing the overall efficiency of the curriculum’s 40 modules through remote usability testing methods such as interviews, user testing software, and user research with the goal being to uncover unconscious choices and behavioral patterns caused by interaction with the app.

Collaborating with colleagues in Beta testing/ QA of new iterations of the application. Testing for bugs, animation, and narration issues through Test Flight for iOS build and recording findings for the development team.

Dev Launchers

UX/UI Lead

Jun 2021 - Aug 2021

Working and teaching within a nonprofit that gives free technical mentorship to underprivileged youth and introduces audiences to cryptocurrencies and trading in-game tradable items such as NFT(non-fungible tokens) in a digital marketplace.

Pioneering the User experience, research, and testing efforts through integrating a design methodology, and communicating with the development team, leaders, and stakeholders. Presenting prototypes to the art/creative team and development.

Lead in the design of onboarding processes, and in-game menu prototypes for qualitative research and user testing purposes.

Directed new designers through Research and discovery phase. By building User Research artifacts to utilize while gathering data.

Technical Skills:


Develop:

  • UX Design
  • UI Design
  • HTML
  • CSS
  • JavaScript
  • Front-end Dev

Design:

  • Figma
  • Adobe Illustrator
  • Adobe Photoshop

3D:

  • Rhino
  • Autodesk 3DS Max
  • Sketchup